Your privacy matters to us. This Privacy Policy explains exactly what personal data 9999bet collects from players in Bangladesh, how that data is used, who it may be shared with, and what rights you have over your information. We are committed to handling your data with transparency, security, and respect.
These highlights summarise our core privacy commitments. The full legal text below is the binding document — please read it in its entirety.
All data transmitted between your device and the 9999bet Platform is protected using SSL/TLS encryption. Your login credentials, payment details, and personal information are never transmitted in plaintext.
9999bet does not sell, rent, or trade your personal information to third-party marketing companies. Your data is used solely for operating and improving the Platform and for legally required compliance purposes.
You have the right to access, correct, and request deletion of the personal data 9999bet holds about you. Submit a data request at any time by contacting support. We respond to all data requests within 30 calendar days.
9999bet uses cookies and similar tracking technologies only for essential Platform functions, security, and analytics that improve your experience. We do not deploy third-party advertising cookies. Cookie preferences can be managed in your browser settings.
9999bet retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Account data is deleted or anonymised within a reasonable period following permanent account closure.
In the unlikely event of a data security breach that affects your personal information, 9999bet will notify impacted users promptly via their registered email address and take immediate remedial action to contain and resolve the incident.
9999bet ("we", "us", "our") operates the online betting and casino platform accessible at https://9999bet.today (the "Platform"). This Privacy Policy describes how 9999bet collects, processes, stores, and protects personal data belonging to users ("you", "User", "Player") who access or use the Platform, in particular players based in Bangladesh.
By creating an account on 9999bet, making a deposit, placing a bet, or simply browsing the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with any aspect of this Privacy Policy, you must stop using the Platform immediately.
Scope: This Privacy Policy applies to all personal data processed by 9999bet in connection with the Platform, including data collected via the website, customer support channels, and any future mobile applications. It does not apply to third-party websites or services that may be referenced on the Platform.
This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. In the event of any conflict between this Privacy Policy and the Terms & Conditions on a privacy matter, this Privacy Policy shall prevail.
9999bet collects the minimum amount of personal data necessary to provide a safe, compliant, and functional betting and gaming service. The categories of personal data we collect are as follows:
Note on Sensitive Data: 9999bet does not intentionally collect sensitive personal data such as racial or ethnic origin, religious beliefs, health data, or biometric data, except where identity document images submitted during KYC may incidentally reveal such information. Such incidental data is not processed for any purpose other than identity verification and is stored with heightened security controls.
9999bet collects personal data through the following channels:
Data you provide directly when you: create an account; complete the KYC verification process; make a deposit or withdrawal; contact our support team; respond to a survey or promotion; or update your account profile settings.
Data collected automatically as you use the Platform, including through cookies, web beacons, pixel tags, server logs, and device fingerprinting technologies. This data is collected whether or not you are logged in to an account.
9999bet may receive data about you from the following third-party sources:
9999bet uses the personal data it collects for the following purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity, Contact |
| Age verification (18+ compliance) | Identity (date of birth, ID documents) |
| Processing deposits and withdrawals | Financial, Identity |
| KYC identity verification | Identity, Financial |
| Fraud detection and prevention | Technical, Financial, Behavioural |
| Responsible gaming monitoring | Behavioural, Financial |
| Customer support | Identity, Contact, Communications |
| Platform security and access control | Technical, Identity |
| Legal and regulatory compliance | Identity, Financial, Technical |
| Platform analytics and improvement | Technical, Behavioural (anonymised) |
| Promotional communications (with consent) | Contact, Behavioural |
Marketing Communications: 9999bet will only send you promotional emails or SMS notifications if you have opted in during registration or through your account settings. You may withdraw consent at any time by contacting [email protected] or updating your notification preferences in your account dashboard.
9999bet processes your personal data on the following legal bases:
9999bet does not sell your personal data. We share personal data with third parties only in the following limited circumstances:
9999bet engages trusted third-party service providers to assist in operating the Platform. These providers act as data processors under contract and are permitted to use your data only for the specific services they provide to 9999bet. Categories of service providers include:
Game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi supply game content to the 9999bet Platform under licensing agreements. These providers may receive limited technical data (such as session tokens and bet amounts) necessary to deliver their game content and ensure fair play. They do not receive your identity or contact data.
9999bet may disclose personal data to law enforcement agencies, regulatory authorities, or courts where required to do so by applicable law, legal process, or court order, including in connection with anti-money laundering investigations, fraud proceedings, or other legal obligations.
In the event of a merger, acquisition, or sale of all or part of 9999bet's business, personal data held by 9999bet may be transferred to the acquiring entity as part of that transaction. You will be notified via your registered email address in advance of any such transfer that materially affects your privacy rights.
Important: 9999bet will never share your personal data with third-party advertising networks, data brokers, or social media platforms for targeting or profiling purposes. If you receive unsolicited marketing claiming to be from 9999bet that you did not opt into, please report it immediately to [email protected].
Cookies are small text files placed on your device by websites you visit. They allow the website to remember information about your visit, such as your login session, language preference, and browsing activity, to make your next visit easier and more personalised.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential / Session | Maintain your login session, prevent CSRF attacks, enable secure navigation between pages. | Session (deleted on browser close) |
| Functional | Remember your preferences (e.g., display settings, last-visited game categories) to personalise your experience. | Up to 12 months |
| Security | Device fingerprinting and fraud detection tokens used to identify suspicious login attempts and protect your account. | Up to 12 months |
| Analytics | Collect anonymised data on Platform usage (pages visited, session duration, error rates) to improve performance and user experience. | Up to 24 months |
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling essential cookies will impair the functionality of the 9999bet Platform — in particular, you will not be able to maintain a login session without session cookies enabled.
9999bet does not use third-party advertising cookies or cross-site tracking technologies. Analytics cookies collect only anonymised, aggregated data and cannot be used to identify you as an individual.
9999bet employs a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Key security measures include:
Your Role in Security: While 9999bet takes extensive measures to protect your data, you also play an important role. Always use a strong, unique password for your 9999bet account, enable 2FA, and never share your login credentials or OTP codes with anyone — including anyone claiming to be a 9999bet representative.
9999bet retains personal data for the period necessary to fulfil the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Legal and regulatory compliance |
| KYC identity documents | Duration of account + 5 years post-closure | AML regulatory requirements |
| Financial transaction records | Duration of account + 7 years post-closure | Financial record-keeping obligations |
| Betting / wagering history | Duration of account + 5 years post-closure | Dispute resolution and regulatory audit |
| Support communications | 3 years from last interaction | Customer service continuity and dispute resolution |
| Technical / session logs | Up to 12 months | Security monitoring and fraud investigation |
| Analytics data (anonymised) | Up to 24 months | Platform performance improvement |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual. Where technical constraints prevent immediate deletion, data is restricted from active processing until it can be permanently removed.
As a User of the 9999bet Platform, you have the following rights with respect to your personal data:
How to Exercise Your Rights: To submit a data subject request, contact the 9999bet support team at [email protected] with the subject line "Data Privacy Request". Please include your full name and registered email address so we can verify your identity before processing the request. We respond to all data requests within 30 calendar days.
The 9999bet Platform is strictly intended for adults aged 18 years and above. 9999bet does not knowingly collect or process personal data from individuals under the age of 18.
18+ Only. If 9999bet discovers that personal data has been collected from an individual under the age of 18, that data will be immediately deleted and the associated account permanently closed. All wagering activity conducted by the underage individual will be voided and any associated funds will be handled in accordance with applicable law.
Parents and guardians who believe their child may have registered on the 9999bet Platform are urged to contact support immediately at [email protected]. Please also ensure that parental control tools are enabled on shared devices to prevent minors from accessing online gambling platforms.
The 9999bet Platform may contain references to third-party services such as game studio websites, payment provider portals, and sports data sources. This Privacy Policy applies solely to data processed by 9999bet in connection with the Platform at https://9999bet.today.
9999bet is not responsible for the privacy practices of any third-party website or service. If you follow a link to a third-party website, you should review that website's own privacy policy before providing any personal information. 9999bet has no control over and accepts no responsibility for the content or privacy practices of third-party sites.
9999bet reserves the right to update or amend this Privacy Policy at any time. When changes are made, the revised Privacy Policy will be published at https://9999bet.today/privacy-policy with a new "Last Updated" date at the top of the document.
Where changes are material — meaning they significantly affect your rights or how your data is processed — 9999bet will make reasonable efforts to notify registered Users by email to the address on file, or via a notification displayed upon your next login to the Platform.
Your continued use of the Platform following publication of an updated Privacy Policy constitutes your acknowledgement of and agreement to the revised terms. If you do not agree with the updated Privacy Policy, you must stop using the Platform and request account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or 9999bet's data processing practices, please contact our support team:
For responsible gaming enquiries, including self-exclusion requests, deposit limit adjustments, or cooling-off periods, please use the subject line "Responsible Gaming Request" to ensure your message is prioritised by our player welfare team. Full details are available on our Responsible Gaming page.
Your data is safe with us. Explore Bangladesh's premier online casino, place cricket bets, spin the slots, or log in to your existing account. 18+ only. Please play responsibly.